documentDownload function issue

[Former Member]

Posted: 02 Jun 2011 18:06

Post subject: Issue with documentDownload

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I am able to retreive the required SWF file using the following code (using documentdownload - virtually no documentation available)

http://<server>:8080/Xcelsius/opendoc/documentDownload?iDocID=10193&sKind=Flash

However, the problem is once I retrieve it the server somehow puts a lock on the document. It does not show up for any other user using the same link.

1) The wierd thing is that the link does not even redirect to a logon screen from a different machine. I have tried using the same link from different machines but cannot get to it. Until somehow a few minutes later the lock goes away. To explain better, if I load this on machine A then this document is not available on machine B for a certain duration. I can close the browser on machine A and open it again and my session persists.

2) We are on BO 3.x everything is standard. It is not a licensing issue because I can use any id to login when I initially enter the code in the browser. Then you do not even get a login screen (meanwhile infview, CMC all behave normally).

3) The ultimate goal is to embed this within html. We have tested the Opendocument command and it is not showing the flash file at any cost. The link in point #1 passed the grade however, only one person can get to it at one time. The error you get after one person is logged in is listed below..

4) Is there something in Apache i can fix?

5) PLEASE help!!!

ERROR you get when person B enters the URL in the browser, while Person A is logged in.

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HTTP Status 500 -

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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException

com.businessobjects.clientaction.xcelsius.DocumentDownload.service(DocumentDownload.java:121)

javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

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Thanks Dan

[Former Member]

Hi,

I wouldn't give up on OpenDocument. I don't know anything about this documentDownload option, but it certainly isn't mainstream. I think it's better to try and solve the OpenDocument problem rather than the documentDownload problem.

Try this: http://SERVER:8080/OpenDocument/opendoc/openDocument.jsp?&sIDType=CUID&iDocID=10193

If that doesn't work, what happens when you click it?