hi Amy,
Within ECC the FSCM module is the tool to record Collection notes, promises to pay, disputes and contact information.
I have moved your original thread to the FSCM forum, so you can see what can and cant be achieved.
If you are not on ECC6, and do not envisage using SAP FSCM - some clients use the credit master, and add notes there for collection information.
This is just a simple note format, and is hard to report on and have any structure.
If you need any more information on FSCM please let me know.
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