How To Setup To Open OSS Service Connection Via Solution Manager

[Former Member]

Dear Gurus,

I am planning to configure Solution Manager to be able to open OSS Service Connection via Solution Manager.Has anyone here has the experience in doing so and if yes, I would really appreciate if someone could share documents or notes related to setting up this from scratch.Please kindly advise on this.

Thanking you in advance.

Regards,

John

[Paul_Babier]

Hello,

You can run TCD DSWP

Then clcik the Solution Landscape button

Then Clcik the Service Connection link

Then click the Solution Manager drop down menu and select setup connection

Then fill in the details:

Product System

Description

Installation Number

Systen ID

System Number

Service Connection type

The support Service Connection types are reference at http://service.sap.com/connectiontypes and for each connection type the corresponding Note is provided.

This setup will allow you to create service connections to OSS on Solution Manager

Once you have setup the connection you will still navigate to Service Connections, only you will use the Connection Drop down menu button to select Open Connection.

Regards,

Paul

[Former Member]

You can use issue management in solution manager to create oss message.

First maintain your solution and business partner.