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Rule modeller

Former Member
0 Kudos

Hi CRM Specialists,

Pls help me to xplore the following

Am in the Rule poilcy creation screen in the Web UI,

I cud only see "Policy" visible in the screen..

The other assignment blocks like "Rule Details,conditions,actions,preview" are not visible...

How can I make them visible in my interaction center screen.

Nothing is useless so even ur small thoughts could help me

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

See if the role config key assigned to your Business Role has the specific settings in the UIConfiguration.

regards,

Murali

Former Member
0 Kudos

Hi Murali

I cud see default being allcoated .But can u pls let me know vat exactly is the significance of the rule config key cos i dont see any significant data in the rule config key data but it does change the value when i select various rule configs.

pls clear me

Thanks

Former Member
0 Kudos

solved

Answers (0)