Inserted Picture does not display

[Former Member]

I am using Visual Studio 2010 Professional, with Crystal Reports for .NET Framework 4.0. I have reports with company logo image, using Insert/Picture. When running thru VS from development environment, logo image displays when running the reports. When I move the reports to the production environment, the images do not display, just a red 'X' and the text "Image" next to it in a grey box. I have a CR book that does not address this issue, and in searching the internet, information on this indicates the Insert/Picture actually embeds the image into the report, so it should always display, but this does not seem to be working properly. I moved the image to a directory under the prduction area, and inserted the pics from there, thinking it may be using a path, and this path would be found when running from production, but this does not work either. I also opened the production version in VS, inserted the picture there, and still does not display. Please help!

[former_member183750 · Accepted solution]

See the article [Dynamic images appear as red X on Crystal Reports in VS .NET web viewer|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0437ea8-97d2-2b10-2795-c202a76a5e80]

As an FYI also see [Viewer toolbar images appear as red u2018X on Crystal Reports VS .NET web viewer|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a]

Neither of the above articles have been updated for CRVS2010, but the resolution pattern should be able to help.

Ludek

Follow us on Twitter http://twitter.com/SAPCRNetSup

Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

[Former Member]

Ludek - thank you for the information. I reviewed the doc. The CR version I am using is 13.0.2, and VS 2010, which is not covered. I looked at the answer for CR 12.x and VS 2008 which seems to be closet to the versions I am using. The necessary tags are in my web config file, and I gave full control on the directory "C:\Windows\Temp" to System, Admins, and Users (there was no ASPNET user). The image still does not display (get red X). Is there anything else that would be causing this issue?

[former_member183750]

HTTP sniffing utility like [Charles|http://xk72.com/] or [Fiddler|http://www.fiddlertool.com/fiddler/] may help. [Process Monitor|http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx] may be worth looking at also.

- Ludek

[Former Member]

I got this to work. In addition to the appsettings and httpHandlers mentioned in your doc to add to the web config file, it also needed some assemblies added.

[former_member183750]

Thank you for letting me know. I'll update that article asap to include info re. CRVS2010

- Ludek