Portal not running

[Former Member]

Hi Guys ,

I anstalled portal,but i am trying to launch url "https://inld50054767a:53000/irj/portal" i m getting

"500 Internal Server Error

Application error occurred during request processing.

Details: java.lang.NullPointerException: null

Exception id: [0010C6AB374200510000004B0000089C0004A4A2CB0A141C]"

when i checked the logs i found this exception..

"#1.5#0010C6AB3742004B000000790000089C0004A4A2B16C5F94#1306918575321#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#sap.com/irj#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#Guest#0####01d1ab908c2d11e087d80010c6ab3742#SAPEngine_Application_Thread[impl:3]_19##0#0#Error##Plain###Processing HTTP request to servlet [gateway] finished with error. The error is: java.lang.NullPointerException

at com.sap.portal.navigation.Gateway.service(Gateway.java:126)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)"

Please help me on this issue.

Thanks,

Sudhanshu

[p330068]

This message was moderated.

[Former Member]

Hi,

I tried with both url but the same error is coming.

Thanks,

Sudhanshu

[p330068]

Hi Sudhanshu

Please check the all the required services active (green) in SAP MMC. if yes then updated the host file with portal host name and ip address. then check the portal url.

Best Regards,

Arun Jaiswal