"Failed to Process Request. Request refers to an unknown session" - Error

[Former Member]

We have several BPM WDJ applications ( NW 7.2 ) and our users are getting "Failed to Process Request. Request refers to an unknown session" errors constantly.

It appears to have something to do with session timeouts. However, we have set all potential timeouts, but still having issues.

We have turned off all pop-up blockers etc..

[junwu]

we have the same issue.

i suspect the web dispatcher is not working properly.

[former_member610333]

Thanks John..

Did you guys resolve the issue?

[Former Member]

I have the same issue.

Did you resolved the issue?

Thank you.

[Former Member]

Hi, all:

I use dialog before wdFireComplete method than show the error message.

I fixed the program and solved my issue.

FYI.

[former_member610333]

We solved the issue by extending the timeout on the ICM site.