How can I print the paper size (18 cm X 13 cm) format for SAPSPrint

[Former Member]

Hi,

We had upgrade to ECC6.0 and used the SAPSPrint to replace SAPLPD,

my printer is EPSON LQ-2180C(Dot matrix printer), and we had created sapscript form which is 18cm X 13cm,

it can print successfully, but its format is always A4 size, any ideas for this ? how should I do to solve this problem ??

Thanks !!

[former_member264034 · Accepted solution]

Hi,

If there is a custom page format, then no command is sent to windows.

You need to set default page size in windows (see Note 163136).

The only difference between the Saplpd and the Sapsprint of

which we know is that the Sapsprint probably runs under a

different user (the user which is set in the service definition)

We don't know, whether the default page format is user-dependent.

Can you check whether this has any effect?

Regards,

Aidan

[Former Member · Accepted solution]

Hi Aidan,

I have tried to set the default page format = 13cm X 18cm for EPSON LQ-2180C in Windows Printer Device,

it still not work and no any effect, but same setting, SAPLPD is okay,

or have other settings and configurations, can I try ??

Thanks !!

[former_member264034 · Accepted solution]

Hi,

The printer settings under windows are user dependent:

Normally the saplpd is started under your local user, but sasprint

mainly runs under the windows service user.

Could you please check the printer settings of sapsprint service that

it runs, check the the paper lenght and width for the printer in

Windows server.

Note "946209 Analyzing SAPSprint problems" may be helpful.

Regards,

Aidan

[Former Member · Accepted solution]

Hi Aidan,

I tried to use this command "SAPSPRINT -o -p", had shown my printer setting, below:

Printer settings for printer 8it1:

Printer name: 8it1

Tray name: Manual feed Internal tray ID: 4

Paper formats:

User defined

13cm x 18cm

Color Printer: YES

Maximum number of copies: 32000

Printer driver version: 1024

Driver version specification number: 1025

Duplex: NO

dmFields value: 1916703

Maximum paper width: 1778

Maximum paper height: 26870

Minimum paper width: 508

Minimum paper height: 165

Available memory: -1

Print rate: -1 pages per minute

How do I change these values ? or need to change the Printer Drive in Windows server ?

Thanks !!

[former_member264034 · Accepted solution]

Hi,

Please do the following steps:

1.You should set the Sapsprint parameters LogLevel to 5 and KeepFile

to 1

according to note 946209 and repeat the print on the Epson printer.

2.After this you should attach the new sapwin_...log file and

the file <SID><Spool-ID>_<Output request number>.

Can you try changing the user who run

SAPSPRINT service to the user that was configured

to proper size?

Regards,

Aidan

[Former Member · Accepted solution]

Hi Aidan,

Yes, I had got this log file sapwin_dfA609s2806756

Th 03524: (02.06.2011 13:32:26) Setting code page to 1252

Th 03524: (02.06.2011 13:32:26) Warning: Font Arial has not fixed pitch

Th 03524: (02.06.2011 13:32:26) width = 78

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 11

Th 03524: (02.06.2011 13:32:26) logWidth = 0.054167

Th 03524: (02.06.2011 13:32:26) realWidth = 0.054187

Th 03524: (02.06.2011 13:32:26) calcError = -0.000021

Th 03524: (02.06.2011 13:32:26) width = 78

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 11

Th 03524: (02.06.2011 13:32:26) logWidth = 0.054167

Th 03524: (02.06.2011 13:32:26) realWidth = 0.054187

Th 03524: (02.06.2011 13:32:26) calcError = -0.000021

Th 03524: (02.06.2011 13:32:26) width = 78

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 11

Th 03524: (02.06.2011 13:32:26) logWidth = 0.054167

Th 03524: (02.06.2011 13:32:26) realWidth = 0.054187

Th 03524: (02.06.2011 13:32:26) calcError = -0.000021

Th 03524: (02.06.2011 13:32:26) width = 78

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 11

Th 03524: (02.06.2011 13:32:26) logWidth = 0.054167

Th 03524: (02.06.2011 13:32:26) realWidth = 0.054187

Th 03524: (02.06.2011 13:32:26) calcError = -0.000021

Th 03524: (02.06.2011 13:32:26) width = 56

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 8

Th 03524: (02.06.2011 13:32:26) logWidth = 0.038889

Th 03524: (02.06.2011 13:32:26) realWidth = 0.039409

Th 03524: (02.06.2011 13:32:26) calcError = -0.000520

Th 03524: (02.06.2011 13:32:26) width = 90

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 13

Th 03524: (02.06.2011 13:32:26) logWidth = 0.062500

Th 03524: (02.06.2011 13:32:26) realWidth = 0.064039

Th 03524: (02.06.2011 13:32:26) calcError = -0.001539

Th 03524: (02.06.2011 13:32:26) width = 56

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 8

Th 03524: (02.06.2011 13:32:26) logWidth = 0.038889

Th 03524: (02.06.2011 13:32:26) realWidth = 0.039409

Th 03524: (02.06.2011 13:32:26) calcError = -0.000520

Th 03524: (02.06.2011 13:32:26) width = 90

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 13

Th 03524: (02.06.2011 13:32:26) logWidth = 0.062500

Th 03524: (02.06.2011 13:32:26) realWidth = 0.064039

Th 03524: (02.06.2011 13:32:26) calcError = -0.001539

Th 03524: (02.06.2011 13:32:26) width = 56

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 8

Th 03524: (02.06.2011 13:32:26) logWidth = 0.038889

Th 03524: (02.06.2011 13:32:26) realWidth = 0.039409

Th 03524: (02.06.2011 13:32:26) calcError = -0.000520

Th 03524: (02.06.2011 13:32:26) Barcode: C=39,B=50,H=13,A=0,D=00.700.801

Th 03524: (02.06.2011 13:32:26) width = 202

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 28

Th 03524: (02.06.2011 13:32:26) logWidth = 0.140278

Th 03524: (02.06.2011 13:32:26) realWidth = 0.137931

Th 03524: (02.06.2011 13:32:26) calcError = 0.002347

Th 03524: (02.06.2011 13:32:26)

Th 03524: (02.06.2011 13:32:26) Create new font Arial

Th 03524: (02.06.2011 13:32:26) New Font created, <wanted> got

Th 03524: (02.06.2011 13:32:26) Fontheight: <-102> 118

Th 03524: (02.06.2011 13:32:26) Fontwidth average: < 0> 49

Th 03524: (02.06.2011 13:32:26) Fontwidth maximum: 268

Th 03524: (02.06.2011 13:32:26) Weigt: < 700> 700

Th 03524: (02.06.2011 13:32:26) Italic: < 0> 0

Th 03524: (02.06.2011 13:32:26) Underline: < 0> 0

Th 03524: (02.06.2011 13:32:26) CharSet: < 0> 0

Th 03524: (02.06.2011 13:32:26) Pitch & Family <0x00> 0x27

Th 03524: (02.06.2011 13:32:26) Name <"Arial"> "Arial"

Th 03524: (02.06.2011 13:32:26) Setting code page to 1252

Th 03524: (02.06.2011 13:32:26) Warning: Font Arial has not fixed pitch

Th 03524: (02.06.2011 13:32:26) width = 56

Th 03524: (02.06.2011 13:32:26) dpi = 203

Th 03524: (02.06.2011 13:32:26) space_width = 8

Th 03524: (02.06.2011 13:32:26) logWidth = 0.038889

Th 03524: (02.06.2011 13:32:26) realWidth = 0.039409

Th 03524: (02.06.2011 13:32:26) calcError = -0.000520

Th 03524: (02.06.2011 13:32:26)

Th 03524: (02.06.2011 13:32:26) Create new font Arial

Th 03524: (02.06.2011 13:32:26) New Font created, <wanted> got

Th 03524: (02.06.2011 13:32:26) Fontheight: < -28> 32

Th 03524: (02.06.2011 13:32:26) Fontwidth average: < 0> 12

Th 03524: (02.06.2011 13:32:26) Fontwidth maximum: 75

Th 03524: (02.06.2011 13:32:26) Weigt: < 400> 400

Th 03524: (02.06.2011 13:32:26) Italic: < 0> 0

Th 03524: (02.06.2011 13:32:26) Underline: < 0> 0

Th 03524: (02.06.2011 13:32:26) CharSet: < 0> 0

Th 03524: (02.06.2011 13:32:26) Pitch & Family <0x00> 0x27

Th 03524: (02.06.2011 13:32:26) Name <"Arial"> "Arial"

. ..

...

Where can I change the paper size of configuration for user ?? In SAP ? or Windows server ?

Thanks !!

[Former Member · Accepted solution]

Hi Aidan,

Yes, I had got this log file sapwin_dfA609s2806756 (like above-mentioned).

Where & how can I change the paper size of configuration for user ?? In SAP ? or Windows server ?

Thanks !!

[former_member264034 · Accepted solution]

Hi,

If you create your own page format 'Z....', then in this case no

command is sent from SAP to tell Windows which page format to use. So

with custom formats, Windows always uses its default page format.

This default page format can usually be set in the Windows printer

settings.

In your Windows system go via:

Start -> Control Panel -> Printers

-> Right-click on your printer and select 'Properties'

-> Now press 'Advanced' -> 'Printing Defaults'

SAP note: 163136

Please try to use the custom format and in Windows

set the default page format to what you require as described above.

This thread would be more suited to "Abap Development --> Form Printing"

Regards,

Aidan

[Former Member · Accepted solution]

Hi Aidan,

Good, it seems to work now after did the settings that you suggested.

Thanks your assist.