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Troubleshooting email alerts for CCMS


I'm trying to configure emails for ccms alerts which are generated in our solution manager system.

Our CEN is client 700.

Scot activated and working in both client 000 & 700

Copy made of method CCMS_OnAlert_Email and assigned to autoreactions in RZ21. ( Auto-reaction method ticked in copied method.)

Parameter maitained in autoreaction:


RECIPIENT = <email address>

RECIPIENT-typeid = c


Dispatching jobs running and ok.

User contaIns email address in SU01

Restarted sol man system.

I'm wondering if anyone has come across a workflow or even some reports which can be used to tested the different phases of "emailing ccms alerts" so I can see where my config is failing.

Thanks in Advance


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