Users are not visible in CMC

[former_member184594]

We are using BusinnessObjects 3.1 SP3 FP 3.3. In CMC, we don't see the user list. We know that there are users exist in BO because when I check the groups in CMC, I am able to see users. When i try to create a new user, it creates it, but when i try to join the new user to groups, i cannot see them in the list. I thought it didn't create the user, but when i tried to create it again, i gave me an error saying that there is a user with the same name. When I click on the USER LIST, no users are visible. When I click on the groups, I can see the users belong to that group.

I am pretty sure that there are users because all the users can login to the system and work.

Does any have any suggestion?

Thanks.

[Former Member]

hi,

In CMC,

Users and Groups -> User List

Manage -> Top-level Security -> All Users

View Security and re-assign the appropriate security.

Regards,

Vamsee