Determine approver in PCR. Rule 50000133 not working for our scenario.
We have configured PCRs (Promotion & Change in position) using standard worflow WS 50000041. For Approver, standard Work flow, WS 50000033 and TS 50000075. In this Task, we have assign a Standard rule "50000133 - Approver(PCR): Superior Manager".
The scenario works perfectly fine when, the Chief/Head of an Org. unit raises a PCR for employees under that org. unit. It goes to the next org. unit level's chief for approval.
Org Level 1 (OrgHead_1)
- - - - - - - - Org Level 2 (OrgHead_2)
- - - - - - - -- - - - - - - - - Emp_1, Emp_2
When OrgHead_2 raises request for Emp_1 it goes to OrgHead_1 and this works perfectly fine.
The scenario is, Emp_1 reports to Emp_2 and Emp_2 should raise request for Emp_1 which should be approved by OrgHead_2.
For this, we have changed the "Define Rules for Object Selection" for rule "MSS_PCR_RULE1" where we have changed the evaluation path. So now, Emp_2 is able to raise request for Emp_1, *but here, the request is going to OrgHead1 for approval.*_
We believe, this is due to the rule. "50000133 - Approver(PCR): Superior Manager".
If yes, do we have a standard Rule which can return us the immediate Chief/Head of the Managers/Employee's department. (in our case, OrgHead_2).
If No, Please suggest suitable solution.
Note: We will not like to do any custom changes in neither the Workflow nor the rules.