Downtime Management - planned outage entry for a past date?
Using downtime management with success, however I forgot to enter a 'planned downtime' for some ad-hoc maintenance work a couple of weeks back. I now have a large outage spike appearing in my system availability reports (CCMSBISUITE) when I know it was a bit of planned outage work so should really be discounted. I have recurring a downtime window for our standard outage day, but this planned work happened outside of that window.
Is it somehow possible to create a 'planned downtime' event for a past date, which will 'smooth' out the outage spike appearing in the BI reports? I'm getting 'invalid date' entries when trying to do so with Downtime Manager, but though someone might know how to do this if it's possible.