Info View is Very Slow

[Former Member]

Hi ,

I am connecting to my Client machine through VPN, I am able to login the infoview very fast , but when ever i am trying to Create a new webi document it is takeing lot of time , (i.e more than one hour to get java trust pop up) If i click on trust after that also it is taking too much time .I am able to open the existing report ana able to refresh also.

Please let me know what to do.

Thanks

Santhosh V

[Former Member]

ask your colleague that are not using VPN to run the same report, if the performance is also very slow, then you can let your system administrator restart the webi related server.

otherwise that might be your network issue.

thanks, Hao

[Former Member]

Hello jin,

I check with my colleague from onsite there this is working fine with my login issue.

If i want to work on i have to connect through VPN only,

I want to know is there any problem with Java version, Plz guide me what to do?

Thanks

Santhosh V

[Former Member]

Hi All,

What is the resolution for this issue.

Please let me know.

Thanks Santhosh