Configuring Print Preferences Per User

[former_member218051]

Dear Suopport Team,

We are working on SAP 8.8.

We are printing A/R invoice in two ways for different series.

One - With SAP PLD

Second on pre - printed stationery with the help of customised add on.

PLD is set to print 3 copies with ORIGINAL , DUPLICATE AND TRIPLICATE ON PRESS OF ADD BUTTON. This is achieved by setting print preferences in user defaults. And it is working properly in that login. on re - print the copies come properly from the same login.

But when A/R invoice with the help of ADD ON is added then the copies are automatically routed to the default printer.

We have not set the print preferences in

Administration -> system Initialization -> Print Preferences

despite this we are unable to understand this behaviour.

Please help us in this.

Thanking you

Malhaar

[Former Member]

You need to check with your partner for a solution. The problem is from add-on, no one else but developer has to change their code.

[Former Member]

Hi Malhar.......

Welcome to SAP Business One Forum.....

Can you please tell me what is the necessity of ADD ON for Printing?

Are you not using Printing Sequence?

Regards,

Rahul

[former_member218051]

Hi Rahul,

The add on is not just for printing. It contains other customization related to Masters.

I'm not using Print Sequence.

Thanks

Malhaar

[Former Member]

Dear Malhaar,

Welcome you post on the forum.

Please understand here is is a public forum. Most postings are from volunteers like me. If you need SAP support, you need log a supporting ticket.

For your issue, it is related to this add-on. Who developed it?

Thanks,

Gordon

[former_member218051]

Hi Gordon,

I completely understand that this is a public forum.

What i need is how to configure print preferences per user.

Add on is developed by our support partner which calls a crystal report file which prints on a pre - printed stationery.

Thanks

Malhaar