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Configuring Print Preferences Per User

Dear Suopport Team,

We are working on SAP 8.8.

We are printing A/R invoice in two ways for different series.

One - With SAP PLD

Second on pre - printed stationery with the help of customised add on.

PLD is set to print 3 copies with ORIGINAL , DUPLICATE AND TRIPLICATE ON PRESS OF ADD BUTTON. This is achieved by setting print preferences in user defaults. And it is working properly in that login. on re - print the copies come properly from the same login.

But when A/R invoice with the help of ADD ON is added then the copies are automatically routed to the default printer.

We have not set the print preferences in

Administration -> system Initialization -> Print Preferences

despite this we are unable to understand this behaviour.

Please help us in this.

Thanking you


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