Critical error while opening the personal data in portal

[Former Member]

Dear friends

In the portal after clicking on the personal data tab i am getting the following error .

A critical error has occured processing of the service has to be terminated .Unsaved data has been lost.

Please contact your system administrator .

Screen output without connection to user., error key :RFC_ERROR_SYSTEM_FAILURE.

Here please note that when i am accessing the same personal data tab in the development it is working fine but this problem is with production only.

Can anybody please let me know the solution for this error.

Best Regards.

[former_member182598 · Accepted solution]

Hi Krishna,

Check in ST22 to see why this error is coming. Also if you don't see anything in ST22 run a security trace in ST05 and post the trace.

Thanks

Prashant

[hemanth2]

Dear krishna,

Hope you are doing good.

As suggested, there is a backend dump generated; you need to heck it and fix in the backend. /nst22 , /nstad and /n sm21 will give you more info.

Also do double check all the JCo's for ESS.

Thank you and have a nice day :).

_____________

Kind Regards,

Hemanth

SAP AGS

[Former Member]

Thank you all