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How to close wrong goods return

Hi Experts,

We entered a goods return wrongly as the amounts were not correct and when we tried to copy the goods return to the A/P credit memo with correct amounts, the system threw an error that said"G/L account not defined".

I read in most of the blogs that the best way to handle this is to reverse the goods return by doing a goods receipt and then doing the goods return correctly with the correct price.

Now the goods return has been reversed with the goods receipt and a new goods return is created. What happens to the original goods return? Does it stay open?

Please let me know!!


You are right, choosing the goods return and then data-->close.

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