Interaction Center Mode functionality in B2C Web shop
We have a requirement in which sales rep of a company will pre-populate a shopping cart for the customer in B2C Web shop. Later customer can order that shopping cart.
We are trying to achieve this requirement through Call/Interaction Center Mode functionality.
If anybody has worked on this functionality before or has any idea, please share.
Regards, Vipul Kumar.
Edited by: vipul_kumar02 on May 27, 2011 12:11 PM