Crack in picture under MSS tab on portal.

[Former Member]

Hi,

We are configuring ESS/MSS packaged.Under MSS tab, one picture comes but it is cracking.

I have checked IGS it is there by default.

Request you to suggest what needs to be done to get the clear picture without any crack.

With Regards

Rishav Sharma

[Former Member · Accepted solution]

Hi Shanti,

After applying Http://hostname:4NN80, chart in turned in to a circle containing only one colour Green

[Former Member · Accepted solution]

This shows that your IGS is working properly....

Green color means your 100% employees are at work today.... !

[Former Member]

Hi,

After adding parameter(http://host:40080) in visual admin tool.

The problem is fixed.

Thanks for your support in resolving this issue.

With Regards

Rishav Sharma

[Former Member]

Hi ,

Our backend and portal are out different-2 system.When we maintain http://HOST:4NN80

and check the graphics then the graph is turned into green graph showing no diagram,

[former_member201257]

Our backend and portal are out different-2 system.

What do you mean exactly ?

What happens when you enter http://<portalhost>:4NN80 into the browser?

Thanks,

Shanti

[Former Member]

Hi,

Thanks for your reply.As per note(Note 704604 - Business graphics, GeoMaps are not displayed in WD Java),

we have to do some changes in visual admin tool the restart the server.

Please suggest is it the right step to go ahead with?

[former_member201257]

Yes, you will need to maintain the IGS URL as explained in SAP Note 704604

If the J2EE search engine and the IGS are on the same machine, try to use http://localhost rather than http://HOST

Thanks,

Shanti

[Former Member]

The crack actually displays that your IGS is not configured properly...

you will find same cracked image everywhere a graphic should have been displayed....

Check configurations for IGS.....