on 05-26-2011 12:35 PM
All,
Currently we are using categorization modeler within CRM7.0 for complaint transactions. It seems that the sortation with respect to the categories which have been defined within a categorization schema, is based on the date that the categories were created (as per sap note 1423480). A business requirement is to have the categories sorted on category id instead of creation date of a category. Does anyone know how to implement this?
Regards, Sander
Hi Marianne,
By standard this is not possible.
SAP recommended to arrange the desired sortation via BADI: CRM_BWA_MFLOW.
We will start implementing this in the upcoming weeks.
Regards, Sander
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All,
Does anyone know if it is possible to sort on categoryid within a categorization schema?
Thx Sander
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