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Version mismatch error in Live office and BO web service


We have installed Business objects version 3.1 , we installed Crystal Reports Dashboard design XELSIOUS ENGAGE 2008 P2 and SBOP Edge BI LiveOffice XI 3.1 FixPack 3.4 (Support Package BOBJ EDGE BI 3.1 Windows Server on IA32 32bit).

When I go to excelsious u2013 live office- open from BOE - I get a log in screen od my CMS, I gave the credential of our CMS, and when I give the web service URL as following http://boe-bi:8080/dswsbobje/services/Session. i get this following error.

version mismatch:your live office client needs a newer version of busineesobjects web service.

Please help me.



Former Member

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