SRM-MDM 3.0 SP10 Patch 1 - logon failed

[rico_stoll]

Hello there,

we have a urgend problem after upgrading the SRM-MDM Components and the MDM Server.

Problem is, that we are not able to logon to the app ui or the search ui. It's not a Problem with the user. When logon to the app ui we receive the message "logon failed".

Connection to the Repository via MDM Clients works very well. Only the Web UI is not accessable.

To be sure we are having the right SPs for the Components we downloaded the latest Support Stack that includes all components versions that fits to each other (thats what i think).

At least we have now

MDM Server SP06

MDM Catalog SP10 Patch 1

Java API SP10 Patch 0

MDM Connector SP10 Patch 7 (?)

Here's the information from the connection test via mdm utilities

*********************

!======================================!

Host-Adresse = 10.199.29.243

Host Name = mpgmdms

Repository-Port = 2000

!======================================!

MDM-Server-Ports werden geprüft...

Verbindung ok (Port 59950, Zeit = 0 ms)

Repository-Ports werden geprüft...

Verbindung ok (Port 2000, Zeit = 0 ms)

Verbindung ok (Port 2001, Zeit = 0 ms)

Verbindung ok (Port 2002, Zeit = 0 ms)

JAVA-API-Version von MDM ermitteln

Admin Version = 7.1.07.101

Build Version = 7.1.07.166

Content Version = 7.1.07.101

Meta Version = 7.1.07.101

!======================================!

Verbindung zu MDM-Server 10.199.29.243 wird hergestellt

MDM-Server-Version wird ermittelt...

Version = Version 7.1 (7.1.06.234 Win64)

!======================================!

Installierte Repositories werden ermittelt...

-> MPG_DEV_MASTER (S36/ORCL)

-> MPG_DEV_SLAVE2 (S36/ORCL)

-> MPG_DEV_SLAVE (S36/ORCL)

-> MPG_TEST_REPOSITORY (S36/ORCL)

**************************************************************

From the visua administrator we get the following releaseinformation:

MDM_Connector 1000.710.700.7.1.201105150802

MDM_JAVA_API 1000.710.0.7.166.20110410110411

SRM_MDM_CAT 1000.3.0.10.1.20110429065011

Within the MDM Console we get a some log entries when trying to log in.

Hope you can help me.

Thank your

Rico

Edited by: Rico Stoll on May 25, 2011 6:31 PM

[Former Member · Accepted solution]

ur API / connector and MDS are on diff SP levels :

JAVA-API-Version von MDM ermitteln

Admin Version = 7.1.07.101 Interface CRC=0x7d50b0cf

Build Version = 7.1.07.166

Content Version = 7.1.07.101 Interface CRC=???

Meta Version \t= 7.1.07.101 Interface CRC=0x3a0a3732

!======================================!

Verbindung zu MDM-Server 10.199.29.243 wird hergestellt

MDM-Server-Version wird ermittelt...

Version = Version 7.1 (7.1.06.234 Win64)

upgrade the MDS to SP 07 and things should start working !

thanks

-Adrivit