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Fill in for Me Substitution Rule - Why no offline approval mail to Deputy?

Dear Experts,

in SRM 7.0 CS, i am facing the following question w.r.t. the substitution rule:

When a user (approver) creates the Receive my tasks substitution rule for a deputy, than, when ever there are new SC get ordered that need to receive an approval from the "original" approver, not only this original approver but also the deputy receives a the offline approval mail.

But in case the "original" approver maintaines the second substitution rule - the Fill in for Me rule, than no offline approval mail is sent out to the deputy.

Can you maybe help me out with a pointer regarding a possible root cause?

Thank you very much.

Former Member
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