What is the service notification
What is the difference between service notification(t code IW 51_S1) And normal notification _Q1
Do-Wook Kim replied
A company produces and sells the equipment like as computer, construction equipment, engine.
The quality department controls product quality through procurement, production, delivery in plant.
They use the quality notification to control quality issue of material.
Also the maintenance department controls assets in plant.
They use the maintenance notification to control malfunction of asset.
When product is produced, each product has serial number (=equipment number).
After sales a customer can make a service request with warranty.
The service department use the service notification to control service for product.
Therefore the service notification has the technical object (equipment) as reference object and relates with the service order, sales order.