User Exit for Save IW31 (Service Notification)

[Former Member]

Hello,

exist an user exit after saving the service notification (IW51). I did not mention the user exit ZXQQMU20 (Check Notification before save).

Kai

[Former Member]

Hi,

Please check these.

Enhancement

IWOC0004 Change single-level list editing PM/QM/SM ALV settings

IWOC0003 PM/SM authorization check of ref. object and planner group

IWOC0002 PM/SM notification: Check whether status change is allowed

IWOC0001 Create PM/SM notification: Determine reference object

IWO10027 User exit: Generate user-defined settlement rule

IWO10026 User check on setting status 'Do not perform'

Business Add-in

NOTIF_AUTHORITY_01 Additional Authorization Checks for the Notification

IQS0_STATUS_MAINTAIN Control of Changeability of User Status

IWO1_SUBSCREEN_0170 Display Additional Data on Object Screen 0170 PhysicalSample

IWOC_LIST_TUNING Performance Tuning for Lists in PM/CS

IWOC_OBJECTINFO_CHNG Changes to Data of Object Info Screen

WOC_FL_DETERMINE Determine Date for Determining Installation Loc. Equi.

[Former Member]

Thanks Vinraaj,

another question. Following problem. I create with IW51 a service notification, insert the necessary information, release the service order and then put the button technical completion. With technical completion the service notification will be saved. Then the system-user (sy-subrc) should be insert automatically into the partner (table ihpa) as partner role "Responsible user = VU".

Here is the coding (Include: ZXQQMU20)

if i_viqmel-qmart = 'K1' and sy-ucomm <> 'RW00'.

lf_text = '(SAPLIPAR)xihpa[]'.

assign (lf_text) to <ls_gt_xihpa>.

check sy-subrc = 0.

lt_xihpa[] = <ls_gt_xihpa>.

• Prüfen, ob bereits ein Partner manuell eingetragen wurde.*

read table lt_xihpa with key objnr = i_viqmel-objnr

parvw = 'VU'

kzloesch = ' '

updkz = 'I'.

*Partner nur nachtragen, wenn er nicht manuell eingetragen wurde und der

*Systemstatus MMAB ist

if sy-subrc ne 0 and status-stat = 'I0072' and status-inact <> 'X'.

clear: wa_ihpa.

data: subrc_1 type c,

subrc_2 type c.

"Gibt es einen Partner der gelöscht wurde aber noch nicht in der

"Datenbank zurück geschrieben wurde?

read table lt_xihpa with key objnr = i_viqmel-objnr

parvw = 'VU'

kzloesch = ' '

updkz = 'D'.

subrc_1 = sy-subrc.

" Ist bereits ein partner eingetragen?

read table lt_xihpa with key objnr = i_viqmel-objnr

parvw = 'VU'

kzloesch = ' '.

subrc_2 = sy-subrc.

if subrc_2 ne 0 or subrc_1 eq 0.

"Wird kein Datensatz gefunden, wird die Objektnummer (Verbindung zu

" Servicemeldung) mit dem höchsten Zähler als Basis genommen.

" Ein neuer Datensatz mit VU = Sy-uname wird angehängt.

sort lt_xihpa by counter descending.

read table lt_xihpa index 1.

move-corresponding lt_xihpa to wa_ihpa.

wa_ihpa-mandt = '200'.

wa_ihpa-objnr = lt_xihpa-objnr.

wa_ihpa-counter = wa_ihpa-counter + 1.

wa_ihpa-parvw = 'VU'.

wa_ihpa-obtyp = 'QMI'.

wa_ihpa-parnr = sy-uname.

wa_ihpa-ernam = sy-uname.

wa_ihpa-aezeit = sy-uzeit.

wa_ihpa-aedat = sy-datum.

wa_ihpa-aenam = sy-uname.

wa_ihpa-kzloesch = ' '.

insert into ihpa values wa_ihpa.

sy-subrc = 0.

endif.

endif.

endif.

The dataset is found but with "Insert into ihpa value wa_ihpa" the table ihpa will not be updated. Why is this the case? If I create a service notification, save it and then put it onto release and technical completion it works. But during the process creating the service notification it does not work! Am I in the right user exit? Which of the user exits you told me fit best?

[Former Member]

Hi,

To find the correct exit, put a break point inside your code and execute the t-code. If the control stops at the break point, then it is the correct exit.

Also try using APPEND statement instead of INSERT in your code shown.

[Former Member]

Hi again,

instead of the following statement insert into ihpa values wa_ihpa

I try this: APPEND wa_ihpa TO lt_xihpa.

Won't work! Any other ideas? The data set is found, but the internal table lt_xihpa will not be updated. It is really weird for me.

[Former Member]

Hi,

I hope ur talking of service notification , If u want to put system user as default partner then try user exit QQMA0019 QM/PM/SM: Default Partner when Creating a Notification

regrds

pushpa