on 05-24-2011 8:41 PM
Hello Experts,
We have the integrated portal which is communicating to ECC and SRM system.
There is a requirement to delegate the SRM tasks i.e Shopping cart approval alone.
The T& E task should go as usual.
By using the Manage Substitution rule if we set All then all the work items are going to the delegated user.
Please help to achieve this.
And also please share your inputs on Functional, Desciplinary, Strictly Confidential delegation.
Thanks in advance!
Regards,
Senthil Kumar S.
This can be achieved by maintaining task classes and assigning substitution profiles to task classes as per your needs.
Then you can assign the required tasks to the task classes.
There is a very well explained document on this scenario.
Check this document to achieve what you are looking for:
Hope it helps !!
Thanks,
Shanti
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