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NW 2004s inst -Admin locked

Former Member
0 Kudos

Hi,

Installation of Netweaver 2004s Application server JAVA + EP failed in Configuration

of SLD, which was phase 34 of 37.

The sapinst.log says that the SLDUSER=Administrator is either locked or has

wrong password.

I tried to unlock the Administrator user following an SAP note which pointed to

help.sap.com documentation for creating an emergency user sap, but after creating the sapuser, I am not able to connect using visual

administrator, neither am i getting the UMe options through NWA. I tried all ways

but UME is not accessible through anyone.

What can i do?

Thanks

Cyrus

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Suresh,

Thanks for your help.

I am able to log in to the Visual Admin now.

Once i get there, how to unlock the admin users?

Regards

Cyrus

suresh_krishnamoorthy
Active Contributor
0 Kudos

Hi Cyrus,

Now ur able to login visual admin right follow the steps:

Try here If ur not able to login http://<server name>/irj/portal :home page using (username)administrator and password

do the following steps(user locked).

(**Administrator locked so we have enable superadmin and unlock the administrator and again diasble the super admin

then only can able to login using administrator**)

=>Activating emergency(super admin) user:-

1. Start configtool

2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]

a. ume.superadmin.activated - true

=>i doubht here did u saved properly

b. ume.superadmin.password - <password> [set the password->click set button->

it will again ask by open popup window type the same and it will say restart to reflects]

3. Restart Java Application server

Unlocking administrator:

Login to Portal Page => http://<severname>/irj/portal

Give username:SAP* and password which u typed

=>under user management tab ->click on search user left pane -> search label followed by input field will be there ->give * in inputfield and click search button->

you can we view ALL users and roles etc.

select user administration by clicking on check box ->modify->reset the password->save properly

Again diable super admin go to

1. Start configtool

2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]

a. ume.superadmin.activated - false->save it will ask u restart is must for reflect the settings

3. Restart Java Application server

Go to http://<severname>/irj/portal

Give username:aministrator and password which u typed

hopefully i should solve ur problem

Regards

Suresh

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Suresh,

Yes, that is exactly what i tried. For me, it is not working.

As soon as I activated the sap* user using config tool, I restarted Server and started visual admin, but visual admin is not able to connect to the system.

The J2EE link is working, (http://host:port). If i go there and click on UME, it asks me for username, password. i can login with sap* but administrator user is greyed out, i cant change it. Same with NWA, where it says you dont have authorizations.

Also, after activating the emergeny user, the

http://host:port/sld and http://host:port/useradmin links

are returing that some service is not available. They were working before the activation of emergency user.

Any Idea?

suresh_krishnamoorthy
Active Contributor
0 Kudos

Hi Cyrus,

Again go to

1. Start configtool

2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]

a. ume.superadmin.activated - false->save it will ask u restart is must for reflect the settings =>SAVE properly

3. Restart Java Application server

Try opening Visual Admin if your not able to login with username(administrator) and password. Problem with NWD2004s do the following steps.

C:\usr\sap\J2E\JC01\j2ee\configtool->configtool.bat->open it

1. Click on Secure store

2. Right you will find :

admin/password/J2E->retype your admin passowrd which you gave during installation=>SAVE properly

Restart the server and try login visual admin

If ur not able to login http://<server name>/irj/portal :home page using aministrator and password

do the following steps.

=>Activating emergency user:-

1. Start configtool

2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]

a. ume.superadmin.activated - true

=>i doubht here did u saved properly

b. ume.superadmin.password - <password> [set the password->click set button->

it will again ask by open popup window type the same and it will say restart to reflects]

3. Restart Java Application server

Go to http://<severname>/irj/portal

Give username:SAP* and password which u typed

under user management you we view ALL users and roles etc.

select user administration by clicking on check box ->modify->reset the password->save properly

Again go to

1. Start configtool

2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]

a. ume.superadmin.activated - false->save it will ask u restart is must for reflect the settings

3. Restart Java Application server

Go to http://<severname>/irj/portal

Give username:aministrator and password which u typed

hopefully i should solve ur prpblem

Regards

Suresh

suresh_krishnamoorthy
Active Contributor
0 Kudos

Hi cyrus,

In NWD2004s i faced this problem but i solved :

try this following steps to unlock the user.

=>Activating emergency user:-

1. Start configtool

2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]

a. ume.superadmin.activated - true

b. ume.superadmin.password - <password> [set the password->click set button->

it will again ask by open popup window type the same and it will say restart to reflects]

3. Restart Java Application server

=> Unlocking Administrator:-

1. Start visual admin

2. Create a new connection, to Login with SAP* as user and the given password

3. Unlock all administrator users:[reset the administrator password]

a. go to <cluster> -> Server -> Services -> Security provider and choose User Management tab

b. Unlock the user Administrator and provide a new password

c. [Optional] You can also create another administrator (say superadmin) in case you want to avoid doing all this the next time.

=> Deactivating SAP* (emergency user) by setting ume.superadmin.activated - false in configtool

[This is required because all other users are deactivated when the SAP* user is active]

=>Restart the java Application server->login with aministrator

I hope this will solve your problem

Regards

Suresh