on 08-12-2006 2:36 AM
Hi,
Installation of Netweaver 2004s Application server JAVA + EP failed in Configuration
of SLD, which was phase 34 of 37.
The sapinst.log says that the SLDUSER=Administrator is either locked or has
wrong password.
I tried to unlock the Administrator user following an SAP note which pointed to
help.sap.com documentation for creating an emergency user sap, but after creating the sapuser, I am not able to connect using visual
administrator, neither am i getting the UMe options through NWA. I tried all ways
but UME is not accessible through anyone.
What can i do?
Thanks
Cyrus
Hi Suresh,
Thanks for your help.
I am able to log in to the Visual Admin now.
Once i get there, how to unlock the admin users?
Regards
Cyrus
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Hi Cyrus,
Now ur able to login visual admin right follow the steps:
Try here If ur not able to login http://<server name>/irj/portal :home page using (username)administrator and password
do the following steps(user locked).
(**Administrator locked so we have enable superadmin and unlock the administrator and again diasble the super admin
then only can able to login using administrator**)
=>Activating emergency(super admin) user:-
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - true
=>i doubht here did u saved properly
b. ume.superadmin.password - <password> [set the password->click set button->
it will again ask by open popup window type the same and it will say restart to reflects]
3. Restart Java Application server
Unlocking administrator:
Login to Portal Page => http://<severname>/irj/portal
Give username:SAP* and password which u typed
=>under user management tab ->click on search user left pane -> search label followed by input field will be there ->give * in inputfield and click search button->
you can we view ALL users and roles etc.
select user administration by clicking on check box ->modify->reset the password->save properly
Again diable super admin go to
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - false->save it will ask u restart is must for reflect the settings
3. Restart Java Application server
Go to http://<severname>/irj/portal
Give username:aministrator and password which u typed
hopefully i should solve ur problem
Regards
Suresh
Hi Suresh,
Yes, that is exactly what i tried. For me, it is not working.
As soon as I activated the sap* user using config tool, I restarted Server and started visual admin, but visual admin is not able to connect to the system.
The J2EE link is working, (http://host:port). If i go there and click on UME, it asks me for username, password. i can login with sap* but administrator user is greyed out, i cant change it. Same with NWA, where it says you dont have authorizations.
Also, after activating the emergeny user, the
http://host:port/sld and http://host:port/useradmin links
are returing that some service is not available. They were working before the activation of emergency user.
Any Idea?
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Hi Cyrus,
Again go to
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - false->save it will ask u restart is must for reflect the settings =>SAVE properly
3. Restart Java Application server
Try opening Visual Admin if your not able to login with username(administrator) and password. Problem with NWD2004s do the following steps.
C:\usr\sap\J2E\JC01\j2ee\configtool->configtool.bat->open it
1. Click on Secure store
2. Right you will find :
admin/password/J2E->retype your admin passowrd which you gave during installation=>SAVE properly
Restart the server and try login visual admin
If ur not able to login http://<server name>/irj/portal :home page using aministrator and password
do the following steps.
=>Activating emergency user:-
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - true
=>i doubht here did u saved properly
b. ume.superadmin.password - <password> [set the password->click set button->
it will again ask by open popup window type the same and it will say restart to reflects]
3. Restart Java Application server
Go to http://<severname>/irj/portal
Give username:SAP* and password which u typed
under user management you we view ALL users and roles etc.
select user administration by clicking on check box ->modify->reset the password->save properly
Again go to
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - false->save it will ask u restart is must for reflect the settings
3. Restart Java Application server
Go to http://<severname>/irj/portal
Give username:aministrator and password which u typed
hopefully i should solve ur prpblem
Regards
Suresh
Hi cyrus,
In NWD2004s i faced this problem but i solved :
try this following steps to unlock the user.
=>Activating emergency user:-
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - true
b. ume.superadmin.password - <password> [set the password->click set button->
it will again ask by open popup window type the same and it will say restart to reflects]
3. Restart Java Application server
=> Unlocking Administrator:-
1. Start visual admin
2. Create a new connection, to Login with SAP* as user and the given password
3. Unlock all administrator users:[reset the administrator password]
a. go to <cluster> -> Server -> Services -> Security provider and choose User Management tab
b. Unlock the user Administrator and provide a new password
c. [Optional] You can also create another administrator (say superadmin) in case you want to avoid doing all this the next time.
=> Deactivating SAP* (emergency user) by setting ume.superadmin.activated - false in configtool
[This is required because all other users are deactivated when the SAP* user is active]
=>Restart the java Application server->login with aministrator
I hope this will solve your problem
Regards
Suresh
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