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Excel export error (Crystal XI)

Hi Guys,

I created a Crystal runtime viewer using the merge modules. The users now want to be able to export the report to Excel. The option is available but they get an error when they try to export the report.

1. There is only an option to export to Excel 97-2000?

2. The export (data only) option works but not the default one. i get an error that says "Failed to export the report". How do I resolve this?

Thanks for the help.

Former Member
replied

Are you the developer? Just asking because my troubleshooting questions will be different - depending...

How was the deployment created? It may be that who ever created the deployment project configured the merge modules to not install all of the export options. Also, see the wiki [Available Export Formats, Crystal Reports 9.1 to Crystal Reports 2008|https://wiki.sdn.sap.com/wiki/display/BOBJ/AvailableExportFormats%2CCrystalReports9.1toCrystalReports+2008].

BTW.; you are using the Report Designer Component (RDC) SDK. Also, the above wiki is more for .NET development, but will apply to the RDC also.

- Ludek

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