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If any user opnes the email (SAP inbox), other users loosing this email!


3 users (stored thier IDs in a custom config table) are receiving emails into their SAP inboxes, if outbound IDOC got fails!

But, for example if user_1 opens it, then this email is disappearing (deleting automatically) from the other 2 users's SAP inboxes!

Normally, in standard SAP, if the user_1 opened it and at the same time, if user_2 want to open it again, then system will tell him that already user_1 has opened this email!

In our case, IDOC, message type are custom developed, automatically, this email is got deleted from user_2 and user_3 SAP inobxes as soon as user_1 once opens it!

Pls. let me know the issue and how to fix it. My code is as below,

* Build Workflow element
      s_input_container-element = '_WI_OBJECT_ID' .
      s_input_container-value   = idoc_number.
      APPEND s_input_container TO itab_input_container.

* Build Email body
      s_swr_messag-msg_type = 'E'.
      s_swr_messag-line = 'IDOC failed!.
      APPEND s_swr_messag TO itab_swr_messag.

          task               = 'TS00007989'
          language       = sy-langu
          user               = sy-uname
          start_asynchronous = 'X'
          return_code        = v_sy_subrc
          input_container     = itab_input_container
          message_lines      = itab_swr_messag

Thank you

Former Member

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