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What to do with errornous workflow / workitems?

Former Member
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Dear all,

can anybody tell what is the usual way to handle workitems / workflows, which are on status error, and are not valid anymore? That means this workflow should not be finished anytime in the future and in the best case not stay in status error.

Thanks for sharing your experiences.

Regards

Philip

Accepted Solutions (1)

Accepted Solutions (1)

former_member193382
Active Contributor
0 Kudos

Hi,

I would recommend to logically delete those workitems. This will keep the workitem in the system with logically deleted status and will help you at the time auditing. At the same time, logically deleted workitems can no longer be used.

Refer the bleow link.

[Logically Delete Workitem|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c03f9b01-eda2-2d10-0180-c5c00e79bf0a?quicklink=index&overridelayout=true]

Regards,

Raj

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Philip,

First you have to reason for the workflow error. So in future you can avoid such work items.

The second thing, the best way is restart the workflow. For example if the workflow has reached the error status due to mail step[No agents], then you can manually append any mail ID and can restart the workflow.

The final option will be 'Logically delete'. If you using this option the workflow log will be there abut the status will be 'Logically deleted'.

But its not a recommented option.

Thanks,

Viji.

Former Member
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Thanks.

If that is not recommended, what procedure would be recommended?

former_member185167
Active Contributor
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Logically deleting a workflow that is no longer valid is not the recommended option?? Then what is?

former_member185167
Active Contributor
0 Kudos

Hello,

Find them in transaction SWI2_DIAG, go into the workflow log and logically delete the top-level workflow (there's a button for that in change mode).

regards

Rick Bakker

hanabi technology