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Cannot view/open attachments in Web Client

Hello all, congrats for your very informative community

I wish someone has the answer to my issue:

When attaching documents to accounts (whatever is the type of the document), i cannot get open it. The attachment appears as text i.e. the attachment name is not clickable.

Through browsing in Google and SAP forums, i have also added the external alias for /default_host/sap/bc/contentserver

to no avail.

Anyone has any other recommendations to make?

Thanks in advance

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