Target Group to be contacted again
A target group was contacted through emai. A bunch of them responded. The ones who didnot respond have to be contacted again. How to go about it?
Subash I replied
If campaign execution is triggered via Campaign automation then add members responded to the campaign in a TG.And later remove this TG members from original TG used in campaign.So that the new TG will have members who did not respond to the campaign.
If campaign execution started manually then for campaign response update a marketing attribute.Later segmentation can be done on this marketing attribute with respective filter value.