Target Group to be contacted again

[Former Member]

A target group was contacted through emai. A bunch of them responded. The ones who didnot respond have to be contacted again. How to go about it?

[Former Member · Accepted solution]

Hello Dilboug,

If campaign execution is triggered via Campaign automation then add members responded to the campaign in a TG.And later remove this TG members from original TG used in campaign.So that the new TG will have members who did not respond to the campaign.

If campaign execution started manually then for campaign response update a marketing attribute.Later segmentation can be done on this marketing attribute with respective filter value.

Regards,

Subash.

[Former Member]

you can create 2 TG also. Once that responded and the other ones who do not via campaign automation workflow. that utility can be extended again to send emails to the people who did not respond

[Former Member]

Hello Dilboug,

I think you have play arond with the decision rules while implementing campaign automation. In the decision rule, there is a category related to "Times" and "Questionnaires" with rule "The business partner did not have more than Enter percentage percent of the points in the questionnaire Select a Questionnaire"

Not sure about it, just give it a try, might help out

Regards,

Harsh