User Decission Step
I create a user decission step to approve or reject changes at it0008. workflow has to wait for four hours for approvers decission. if approver didnt take any action, the mail has to go to manager to do the same. for this, i have set time at latest end at user decission step, even though mail is not going to manager. still its waiting only at 1st level only.
what might b the problem.
]how to solve this.
thanks in advance,
Configure the SWU3 transaction and it will fix your issue's.
You have to do this SWU3 cobfiguration for each clients.
In the configuration itself, all background jobs related to workflow will be scheduled by default.