User Decission Step

[former_member1193316]

Hi,

I create a user decission step to approve or reject changes at it0008. workflow has to wait for four hours for approvers decission. if approver didnt take any action, the mail has to go to manager to do the same. for this, i have set time at latest end at user decission step, even though mail is not going to manager. still its waiting only at 1st level only.

what might b the problem.

]how to solve this.

thanks in advance,

regards,

venkat

[Former Member · Accepted solution]

Hi venkat,

Configure the SWU3 transaction and it will fix your issue's.

You have to do this SWU3 cobfiguration for each clients.

In the configuration itself, all background jobs related to workflow will be scheduled by default.

Thanks,

Viji.

[bpawanchand]

Hi,

Please check this [wiki|http://wiki.sdn.sap.com/wiki/display/ABAP/Deadline+Monitoring]

Regards

Pavan

Edited by: Pavan Bhamidipati on May 24, 2011 5:05 PM

[former_member1193316]

Hi Sanju,

I have done the same. I create a model and included the mail step at model. after dedaline missed, mail is going to manager. but the initial mail which was at approver inbox doesnt dissappear. still the same mail in both of the inboxes. how can i make dissappear frm approvers inbox after deadline reached.

Regards,

Venkat

[Former Member]

Hi Venkat,

is it a Mail or work item?

If it is a mail and reached the inbox it will never disappear from the inbox.

Thanks,

Viji.

[former_member1193316]

Hi Viji,

This is not mail, its a workitem.

Regards,

Venkat

[Former Member]

Hi Venkat,

Go to the Outcomes Tab of the task. here there is a outcome called 'Processing obsolete' and activate this.

This will create a new branch in the workflow.

In the new branch create a process control step type with the option as 'Set workitem to obsolete'.

So atrun time thsi will complete the work item from the first approver's inbox.

Thanks,

Viji.

[former_member1193316]

Hi Viji,

I tried the way u suggested. But still its appearing on both of the inboxes.

What I might b missed.

Cuold you please let me know the steps.

Regards,

Venkat

[Former Member]

Hi Venkat,

In the process control step type there is a option called 'Workflow step'.

You have to select the first approval task using F4 help.

Thanks,

Viji.

[former_member185167]

Be sure to use SWU_OBUF after any workflow changes.

[Former Member]

Hi,

First you need to user the modeled option in the latest end tab.

Therefore a branch will be created where you can add the mail step.

Please run report RSWWDHEX to make the deline effective.

You can also make a periodic background job with report with this report.

You can also check the Tocde SWWA to maintain WI Deadline Monitoring.

Thanks and regards,

SNJY