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Campaign Automation - camp elements and workflow

Hi experts,

II would like to have some basic information to start with Campaign Automation.

I need something that every day:

1. executes a profile in order to define a target group

2. updates leads (already generated by other process) for those BPu2019s belonging to the target group generated at step1

I have just defined the profile and manually I can generate the target group.

What are the next steps?

I suppose I have to :

1. define 2 campaign elements (CAMP_EL_A and CAMP_EL_B)

2. associate to CAMP_EL_A a workflow to generate a target group

3. associate to CAMP_EL_B a workflow to update leads

As for point 2, can I use one of the workflow that are included in CRM 5.0? For example, Workflow 140000062?

As for point 3, am I supposed to create a new u201Ccustomu201D workflow to update lead? How to do that?

Thank you in advance.


Former Member
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