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Password Reset Functionality Not Working

We are currently trying to get the password reset fucntionality in our IDD environment working. However, we keep running into the error below.

Initializing SAP connection with parameters:$Exception: (101) RFC_ERROR_PROGRAM: Missing R3NAME=... or ASHOST=... in connect_param in RfcOpenEx

We have tried to fill in the R3Name constants in the repositories. This did not help the issue out and we are still getting the same error. We also tried to delete the jco.client.r3name parameter and value in the 'To Custom' and also the constant at the repository level and still receiving the same error.

Please respond if anyone is receiving the same error. We are currently the following in the IDD environment

IdM 7.1 Support Pack 5 Patch 1.

SAP NetWeaver 7.00 SP18; Kernel 238

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