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EMMA cases are not being generated

Hello SDN's

According to the requirement, we have developed a custom message, that prevent to create the billing documents if operand group is not maintained in the installation facts. So the error message is coming in the log list after executing the EA38 transaction code and the same message in not coming in the clarification list after executing EMMA jobs.

Could you please advice if any settings missed out to generate EMMA case for the same error which is coming after executing the EA38 tcode.

Please suggest.

Thank you

Regards,

KV

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