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Sender Adapters not polling

Hi All,

I am facing an issue with my sender adapters, which stop polling sometimes. This is not a frequent issue, but happened 2-3 times.

Last time when it happened we restarted J2EE Engine and it worked fine.

Can anyone help me out in finding out the reason and solution for this?

I was going through a few of the blogs/threads and found out that most of the cases was either the J2EE being down or the adapter getting locked.

Here to unlock the adapter I saw that we have to do it from Visual admin. Additionally, I saw a case where it got unlocked when J2EE engine was restarted. Was wondering if my case was the same where the adapters got locked.

Does someone know when/how the adapters get locked?

Please note I am working with XI 3.0.

Many Thanks,

Regards,

Lakshmi.

Former Member
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