on 05-23-2011 5:17 AM
Hello Experts,
We will be configuring monthly periodic billing but my issue is that if i have created contract for customer A from Jan 2011 to Dec 2011 but if the customer returns the goods in the mid of Oct,how will i charge the customer for 15days billing.
I want the system shoud calculate if the customer returns the goods before the contract ends.So when customer return machine before one month, system will pro rate accordingly?
Kindly suggest
Thanks
Shri..
Hi,
Maintain contract cancellation data in CONTRACT DATA tab at header or item level.
before this Maintain IMG configuration for contract >> control cancellation
Then at item level set status as Block.
For billing I think there is no any direct way to calculate billing values if contract is cancelled
Example - if you have contract for 6 month
You billed for 3 month(1/1/2011 to 3/3/2011) and in mid of 4th month(15/04/2011) customer return rented equipment and cancelled contract
Then system will not calculate value for the 15 days according to you cancel date,
You need raise debit memo for this 15 days and close contract.
kapil
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Hi Kapil,
Thanks for ur input.apart from debit memo creation is ther any other alternative way for pro rate billing ???
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Guys no reply..
Thanks
Shri..
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Guys kindly suggest the above issue..
Thanks
Shri..
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