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Display problems when adding a document


one of our customers is facing a strange problem. He runs SBO 8.8 PL18 on Windows Server 2008 R2, and the users work in SBO through Terminal Server. I will do my best to explain what happens.

When one adds a manual journal entry, the screen flickers the same number of times there are rows. Let me explain the flickering. Suppose you have 10 rows. When you click Update, the table that displays the rows is kind of refresh or repainted 10 times, then fields are empty ready for a new journal entry. The best way I can describe what one can see is that the table is rolled down as many times as there are rows. Unfortunately I have not been able to record the flickering.

This take some times, and users fell eyes fatigue because of the flickering. I have seen it on my own computer, so this problem does not relate to the computer used to work with SBO. I am told that it happens as well in A/P Invoices.

The only hint I have is that display problem does not takes place with a TS established on Server 2003.

Any hint at what this can be, has someone else seen this ?


Former Member
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