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Crystal Reports not working when deployed. Event viewer Event ID 4353


I'm have a VS 2011 web application. Reports worked fine in development enviornment, but when hosted in the server all I got is a blank page with no error or any thing. When looked at the event viewer I found this error:

"The description for Event ID ( 4353 ) in Source ( Crystal Reports ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll, cannot be loaded."

. And still wasn't able to solve it. I'm running a VS 2010 Web based application hosted on a Windows Server 2003 Machine.

In the QA Server I got the same problem and was able to fix the problem by copying the asp_Client in InetPub to the Virtual directory root pointed.

But in the Production environment we don't have a Virtual Directory and directly hosted under wwwRoot. And got the same problem, still unable to solve it. Would appreciate if any one can help me on this. I have given permissions to SapBusinessObjects directory as mentioned above,but still not working.

Thanks in advance.


Former Member
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