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How to use adress-independent e-mail?

Hi, Guru!

I made this steps:

1) Create BP with e-mail in adress-independent communication

2) Create target group with this BP

3) I export to chanel this target group in segmentation

After this steps i have one problem: SAP CRM7 using e-mail in address-dependent communication, this i-mail is empty.

How to customize SAP CRM7 to use e-mail in adress-independent communication?

Former Member
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