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external component has thrown an exception


We are creating an AddOn for SAP B1 which prints reports on labels. In our test environment (Windows Server 2003 with Windows XP clients), the AddOn is printing well and there is no issues.

But on the customer's settings (server on Windows 2008 X64, client on Windows 7 X64), both of them are receiving the message "external component has thrown an exception" when we click on the "Print" button of the Crystal Report Viewer.

While searching your forums, I found this post () which was marked as "resolved" but with no solutions given. It seems to have exactly the same issue.

Here are the specs :

Server : Windows 2008 R2 Standard, X64

Client : Windows 7, X64

SQL Server : Microsoft SQL Server 2005 (9.00.5000.00), X64

SAP B1 8.8 SP0 PL11

AddOn : Written in VB.Net, Framework 2.0, targeted for X86 architecture (not ANY CPU)

Crystal Reports runtime : Crystal Report 2008 SP3 (12.x)

Please advise,

S├ębastien Nadeau

N'Ware Technologies

Former Member
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