on 05-19-2011 2:49 PM
Sir,
What are the advantages we will get by using QM module in SAP for the following areas
1. Forecasting and planning area
2. Customer Service area
SAP is providing any standard report from these areas
Faisal
1. Forecasting and planning area
There is not nothing much left apart from inspection type 03,13 or 04 in production planing.I am not sure about forecast.
2. Customer Service area
I know about CS ,you can have a CS type of notification that can be equivalent to sort of CRM module where you can handle customer queries & problem.
These are only links that i can find from experience ...........
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Hi,
In CS area, there are several Reports that can be linked to QM module. Like: Functional location monitoring, Notifications etc.
However, in Forecasting - Planning QM has little to do. Regards, Krishna
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