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where do I find SAP Note 833798?

I've searched and find lots of references to it, but can't actually find the document itself.

Any ideas?

replied - if you don't have access you need an S-user and login that can be arranged through a SAP partner, or if you are a partner, someone in your company will be able to get it for you.

the note says:


After upgrading Windows 2003 server to SP1 you get the access denied error -2147024891


Upgrade to Windows 2003 server changes security settings


The problem is caused by SP1 for W2003 Server. You have to change the

default configuration of the DCOM to enable clients to access license

server again:

1. go to "Start/run", type in "Dcomcnfg" and the Dcom configuration will open

2. expand "Component Services"

3. right click on "my computer", open "Properties"

4. go to tab "Com Security"

5. in "launch and activation permission" go to "edit limits" this

button is new since SP1

6. tick the boxes "remote launch" and "remote activation" for user


After that the clients can access the license server again, if all nescessary rights are give in the DCOM as well. When the changes described above did not take effect, please check this additionally:

1. go to "Start/run", type in "Dcomcnfg" and the Dcom configuration will open

2. expand "Component Services"

3. Go to "SBOLicense", open "Properties" by right-clicking the mouse

4. On register tab "Security" customize all permissions. Add all nescessary User accounts there. If you add i.e. User Group "Everyone" there, you will not have access right problems any longer, as every user belongs by default to this group.

If that change does not take effect immediately, reboot the server.

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