CCMS Sending too much Email (every few min from the same alert).
We have recently setup CCMS in SOLMAN to monitor all of our ECC6 systems. Using auto-reactions we have any critical alerts sent to our pagers via email (SMTP).
Setting this up worked fine, however, we are finding ourselves in this mess:
When we trigger an alert, it seems that the alert just keeps producing hundreds of email messages...
Is there a way to have each alert found produce 1 or 3 email messages - then stop? It may take some time to correct an alert, but, we do not want to be paged every 2-5 min with tons of email (one per first time triggering it would be awesome).
Thanks in advance for any help you can give us.
Sean M replied
Please see [this thread|Configure GRMG alert to just send one email/auto-reaction;.
P.S. I looked at your other messages and see you have a history of not awarding points to people who answer your questions. I almost ignored this question because of that.