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CCMS Sending too much Email (every few min from the same alert).

Hi everyone,

We have recently setup CCMS in SOLMAN to monitor all of our ECC6 systems. Using auto-reactions we have any critical alerts sent to our pagers via email (SMTP).

Setting this up worked fine, however, we are finding ourselves in this mess:

When we trigger an alert, it seems that the alert just keeps producing hundreds of email messages...

Is there a way to have each alert found produce 1 or 3 email messages - then stop? It may take some time to correct an alert, but, we do not want to be paged every 2-5 min with tons of email (one per first time triggering it would be awesome).

Thanks in advance for any help you can give us.

Richard

Former Member
Former Member replied

Please see [this thread|Configure GRMG alert to just send one email/auto-reaction;.

Regards,

Sean

P.S. I looked at your other messages and see you have a history of not awarding points to people who answer your questions. I almost ignored this question because of that.

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