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CCMS Sending too much Email (every few min from the same alert).

Hi everyone,

We have recently setup CCMS in SOLMAN to monitor all of our ECC6 systems. Using auto-reactions we have any critical alerts sent to our pagers via email (SMTP).

Setting this up worked fine, however, we are finding ourselves in this mess:

When we trigger an alert, it seems that the alert just keeps producing hundreds of email messages...

Is there a way to have each alert found produce 1 or 3 email messages - then stop? It may take some time to correct an alert, but, we do not want to be paged every 2-5 min with tons of email (one per first time triggering it would be awesome).

Thanks in advance for any help you can give us.



Please see [this thread|Configure GRMG alert to just send one email/auto-reaction;.



P.S. I looked at your other messages and see you have a history of not awarding points to people who answer your questions. I almost ignored this question because of that.

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