CCMS Sending too much Email (every few min from the same alert).

[Former Member]

Hi everyone,

We have recently setup CCMS in SOLMAN to monitor all of our ECC6 systems. Using auto-reactions we have any critical alerts sent to our pagers via email (SMTP).

Setting this up worked fine, however, we are finding ourselves in this mess:

When we trigger an alert, it seems that the alert just keeps producing hundreds of email messages...

Is there a way to have each alert found produce 1 or 3 email messages - then stop? It may take some time to correct an alert, but, we do not want to be paged every 2-5 min with tons of email (one per first time triggering it would be awesome).

Thanks in advance for any help you can give us.

Richard

[Former Member · Accepted solution]

Please see [this thread|;.

Regards,

Sean

P.S. I looked at your other messages and see you have a history of not awarding points to people who answer your questions. I almost ignored this question because of that.

[Former Member · Accepted solution]

Thank you for your reply.. I have awarded points.. Sorry about that, I never really understood the point system now...

Thanks

Ric hard