Change Request Management Configuration

[Former Member]

Dear Friends,

I have configured service desk and solution database and my team is using the same.

Now I want to start Change Request Manahement.

Please tell me how can start configuration if any one has done this, please provide the doc. or link.

Regards

Ganesh Datt Tiwari

[prakhar_saxena]

HI

Check this how to guide

https://websmp209.sap-ag.de/~sapdownload/011000358700000657692007E/ECTS_CHARM_SP12.PDF

wiki page

http://wiki.sdn.sap.com/wiki/display/SM/ChangeRequestManagement

I hope above will help you

Regards

Prakhar

[Former Member]

Hi Prakhar,

do you able to upload the PDF "ECTS_CHARM_SP12.PDF" or send it via Mail?

Regards

Ferhat

[Former Member]

I find this blog from [Dolores Correa |http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/u/48905] [original link is broken] [original link is broken]; really good to get started:

/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario

Cheers

Markus