FSL-01011 Unable to check password for account pdaadm. ErrorNo=1385

[Former Member]

Installation SAP R/3 4.7 ext 110 SR1 on Windows 2003/ORA

Hi guys,

We are currently migrating servers R/3 4.7 ext 110 SR1 Windows 2000 to Windows 2003 Server Standard Edition.

It is using the CD 51019679 ext 110 to SR1 (ORACLE:R3E:4.71:SAPINST:sapinst-cd:CD51019679)

The procedure is going to use Backup / Restore.

We are proceeding to install R/3 4.7 ext 110 SR1 on Windows 2003 server instance with the DPA, but when in the step of setting the user's password DPAADM gives the following error:

ERROR 2011-05-17 15:30:43 [synxcuser.cpp:519]

bool CSyUserImpl::checkPassword(iastring sPassword) const

FSL-01011 Unable to check password for account dpaadm. ErrorNo=1385

This account exists on the domain.

For the installation i'm using a domain administrator user.

We keep the same instance sid

We would like to know what will be happening.

Regards,

Desiree

[former_member184473]

Hello Desiree,

Which sapinst version are you using?

Also, which information is in the sapinst_dev.log?

Regards,

Eduardo Rezende

[Former Member]

Hi Desirée,

>> FSL-01011 Unable to check password for account pdaadm.

Check the local policy settings on the server. Then, check "Domain Admins" group is member of local "Administrators" group.

Best regards,

Orkun Gedik

Edited by: Orkun Gedik on May 18, 2011 8:39 AM

[Former Member]

Hello Eduardo.

Thanks for replay.

<Which sapinst version are you using?>

In the file VERSION.ASC display: 2003/03/06 51019637 #2003/03/24 51019679 #

<Information is in the sapinst_dev.log?>

TRACE [iaxxgenimp.cpp:428]

processUserInput()

got notification...

TRACE [iaxxdlghnd.cpp:102]

CDialogHandler::doHandleDoc()

CDialogHandler: ACTION_NEXT requested

*TRACE [synxcaccnt.cpp:87]

iastring CSyAccountImpl::getDomain() const

account dpaadm exists with parameter domain="VEEP"

TRACE [synxcaccnt.cpp:87]

iastring CSyAccountImpl::getDomain() const

account dpaadm exists with parameter domain="VEEP"

TRACE [synxcaccnt.cpp:87]

iastring CSyAccountImpl::getDomain() const

account dpaadm exists with parameter domain="VEEP"

• Transaction begin ********************************************************

TRACE [synxcaccnt.cpp:87]

iastring CSyAccountImpl::getDomain() const

account dpaadm exists with parameter domain="VEEP"

ERROR 2011-05-17 15:30:43 [synxcuser.cpp:519]

bool CSyUserImpl::checkPassword(iastring sPassword) const

FSL-01011 Unable to check password for account dpaadm. ErrorNo=1385*

• Transaction end **********************************************************

TRACE [iaxxejsbas.hpp:156]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown exception

ERROR 2011-05-17 15:30:43 [iaxxejsctl.cpp:241]

EJS_ControllerImpl::executeScript()

FJS-00012 Error when executing script.

TRACE [iaxxgenimp.cpp:435]

processUserInput()

catched exception...

ERROR 2011-05-17 15:30:43 [iaxxccntrl.cpp:579]

CController::stepExecuted()

FCO-00011 The step accountDialog with step key SAPSYSTEM|ind|ind|ind|ind|ind|0|SAPComponent|ind|ind|ind|ind|ind|0|SAPComponent_Accounts|ind|ind|ind|ind|ind|0|SAPComponent_Accounts_User_Helper|ind|ind|ind|ind|ind|6|accountDialog executed with status ERROR.

ERROR 2011-05-17 15:30:43 [iaxxcsihlp.hpp:297]

main()

FCO-00034 An error occurred during the installation.

TRACE [iaxxgenimp.cpp:1422]

doOpenChannels()

leaving doOpenChannels()...

I did a test for a SID different that does not exist and it worked without problems. There is a problem because the account exists.

I need to keep the same SID (DPA) and also I can not delete this account

Regards

Desiree

[former_member184473]

Hello Desirée,

Which user are you starting the sapinst?

It should be a user from the Administrator group (not the user Administrator)

Regards,

Eduardo