Cannot install CR 2011 upgrade - Failed to update cache for execution
We just purchased an upgrade to Crystal Reports 2011. Whenh I try to install, I get through all of the setup prep steps, etc...but close to the end the install freezes and then pops this error message: "Failed to update cache for execution. Program will exit." And then it does just like it says...it exits. I have uninstalled my old XI version but still it fails to install.
I am running this on an HP laptop running Win 7 64-bit. This machine has run XI just fine for some time.