on 05-17-2011 2:44 PM
Hie Guys,
We are using SAP CRM version 7.
When a slaes document is created, we are facing a problem randomly.
Pricing document is not being populated for all line items. for some line items system gives 0 and pricing is BLANK.
when we make a dummy change later, system picks the pricing.
I suppose its some internal problem in SAP!!!! can any one suggest me what could be done to correct it?
regards,
Marry
no reply
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Hello Marry,
would check the VMC log for relevant error messages / exceptions (transaction SM53, the log is specific for the application server, so will need to check the log of the right server). Potentially the log will provide more details about the root cause, e.g. missing customizing, exceptions. If it is an exception I would recommend to check for notes and install the latest patch for the pricing engine.
Best Regards,
Michael
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