PCR's in MSS
I am facing an issue with configuration part in MSS.
i have configured the PCRs (using std Adobe forms) and standard SAP settings
I am stuck at the workflow part of it
Que: lets say Promotion: When the Manager raises a request, does the work item come in HR's worklist (UWL)
currently I have assigned an Agent (which is an HR position)
then when a manager raises a PCR (lets say Promotion) then the HR personnel gets a link in the NOTIFICATION tab
in portal and not in Tasks so now, when this HR guys log's in into the portal he can go to this notification tab n work on this request we are using currently the 1 level workflow as mentioned in the docs
WS50000041) (Approval process with one step approval)
so the question is...
is this a correct process or are we missing out on something
The document says, it has to go to someone for approver
approval...now where do we set that