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PCR's in MSS

Hello,

I am facing an issue with configuration part in MSS.

i have configured the PCRs (using std Adobe forms) and standard SAP settings

I am stuck at the workflow part of it

Que: lets say Promotion: When the Manager raises a request, does the work item come in HR's worklist (UWL)

currently I have assigned an Agent (which is an HR position)

then when a manager raises a PCR (lets say Promotion) then the HR personnel gets a link in the NOTIFICATION tab

in portal and not in Tasks so now, when this HR guys log's in into the portal he can go to this notification tab n work on this request we are using currently the 1 level workflow as mentioned in the docs

WS50000041) (Approval process with one step approval)

so the question is...

is this a correct process or are we missing out on something

also,

The document says, it has to go to someone for approver

approval...now where do we set that

Please suggest....

Former Member
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