Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Error - Failed to get the document information. (LO 26315)",

Dear Experts,

I'm getting this error - "Failed to get the document information. (LO 26315)", everytime I preview my Xcelsius dashboard. I'm connecting to the data via LiveOffice connection to the WebI. The WebI is based on a BEx Query universe. I have just noticed that this error is happening whenever I bind my prompt to an Excel data range (cell) without appending the parameter list of the prompt to the dropdown of the binding cell. I'm sure my data connection is working since I am able to successfully logon everytime I preview the dashboard.

Any idea what's causing this error message to come out?

I would really appreciate if you can give me help on this.



Not what you were looking for? View more on this topic or Ask a question